Assessment & Estimating
We lead the way in technology led solutions for the insurance industry. Our chosen software Xactware enables us to provide precise building repair schedule and is unique in its ability to create accurate estimates by detailed dimensioning of property. When incorporated with the Merlin processes:
- Help reduce claims lifecycle
- Help control indemnity cost
- Help improve customer satisfaction
- Is fully transparent
- Gives real time information and audit
Xactimate is a building repair cost graphical estimating tool and is the software, used by Merlin surveyors, building technicians and contractors, to scope and estimate reinstatement and rebuilding work

Xactware builds a repair estimate with a level of detail and information that has simply not been possible before. This gives to our clients:
- Detailed and precise repair estimate
- Claims information available immediately on line
- Thorough and precise validation process with completely transparency from beginning to end of process
- A fully auditable process

XactAnalysis is a powerful analytical and reporting tool that audits Xactimate output and constantly monitors the data to help find any errors, report on progress and benchmark performance. In addition it:
- Reduces administration time and therefore the life cycle of each claim
- Produces detailed management information to assist procurement and underwriting decisions
- Is used by all Merlin claims technicians, property adjusters and surveyors to validate and manage claims
- Is provided to our client’s claims management function for validation or monitoring
