Restoration and Repair
Merlin Contractor Services (MCS) is the specialist property repair division of the Merlin Group offering approved contractor service, delivered by a network of contractors who work on a partnership approach with Merlin and who are fully audited and vetted.
Established over 9 years, our contractor network has an excellent reputation built upon the quality of our contractor partners and the high standard of workmanship. All our contractors work is audited and monitored on a regular basis, ensuring the highest quality and complete customer satisfaction.
With offices throughout the UK, MCS provides a fully project managed contractor network that is managed by a national team of insurance specialists. We provide a total service for you and your customers from claim to completion. Using our insurance and building expertise, MCS is able to interpret and fulfil the repair and restoration of property whatever the type of property or size of claim.
We treat all our clients and their customers with fairness, honesty, and openness focusing on needs, service, and delivery
MCS are able to deliver the full remit of property repairs and restoration for both commercial and household properties:
- Complex and major loss
- Problem diagnosis
- Dispute resolution
- Subsidence repairs
- Small claim property repairs
- Complete rebuilds
- Period restoration specialists
- Planning and project Management
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High value and listed building restoration – Merlin Elite
Merlin has a national panel of procured building contractors who are specialists in working on high value and listed building restoration and repair. Merlin Elite contractors have a reputation for customer service, quality repairs, and attention to detail, together with the skills to reproduce original and traditional interior and exterior architecture. We offer a comprehensive service from initial claim to completion to ensure your policyholders total peace of mind.
Commercial
MCS are able to provide all forms of building contracts including tendering and approved rates. With experience in all aspects of industrial and commercial contracts, we have successfully completed a wide variety of contracts up to £250,000 in value.
We are very aware of the importance of getting businesses back up and running, as soon as possible and are experienced in dealing with fast track projects requiring extended and weekend working.
Other Services
In addition to the services outlined above, as part of our Total Claims Management Solution, we can provide the full spectrum of property, household and commercial, services, including:
- Emergency and mitigation works
- Glazing solutions
- Drying and restoration works
- Drainage
- Flooring
- Asbestos testing and removal
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Damaged Property