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Merlin Professional Claims Services is transforming the way insurers, brokers and their customers experience claims management.

Our Total Claims Management Solution, delivered 24 hours a day, 7 days a week covers the full property and liability spectrum from intelligent service centres for first notification of loss through to a fully managed contractor network.

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If you have an enquiry, please select from the options below to help us identify how we can help and send it straight to the team who can help. We will always aim to get back to you within 24 hours.

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Testimonials

...Thank you for the extremely efficient treatment we have received during the whole process of dealing with this claim. Whilst it was a very upsetting matter for us when we returned from our cruise last year to find that our kitchen had been ruined by the effects of the central heating water tank leak - you dealt with it very quickly in visiting us within a couple of days and immediately put our minds at rest. The way in which this claim has been handled by your team has been exemplary and we have been extremely satisfied with the professional manner in which the whole claim has been handled.

R Amber - East Yorkshire

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