About Merlin Professional Claims Services

Founded in 1992 Merlin Professional Claims Services has enjoyed sustained growth and are now one of the leading loss adjusting and claims management practices in the UK. Born out of the merger of three established names - AMG, Carr Greenwood Smith (CGS) and Sigma Claims Solutions (Sigma) - Merlin Professional Claims Services brings fresh thinking grounded on the traditional foundations of multi award-winning companies. Our heritage comes from being able to offer a personal touch to our customers and their clients, working in partnership to protect our clients' reputations and reflect their quality.

Our mission is to deliver the best solution in the market for household, commercial, complex, and liability claims, with products that cater for the full range of claims services demanded by the insurance industry. These range from core loss adjusting-led services through to fully delegated outsourced claims management, direct restoration and repair services. We can manage every stage in the lifecycle of a claim, dealing with the straightforward to the highly complex.

Our service covers the full spectrum of property insurance risks - household, commercial and complex, and liability - with dedicated professionals to manage every stage of the process.

Our innovative model enables our clients to use any aspect of our service, from our core loss adjusting expertise through to a total project management solution for property-related claims. Clients can select from a menu of services as suits their needs.

They are also, of course, supported by the latest IT and communications systems; technology that is constantly being updated to ensure a first-class service is delivered at the consistently high levels demanded by our customers, including on-line which gives our clients real time information on their claims data.

For further details please call 0151 343 1777 or e-mail enq@merlinclaims.com

To download a copy of the Merlin corporate brochure, please click here.