Merlin Household

Our name has changed but our attention to delivering a consistently high level of service and a quality product remains. Claims resolution is our passion and having a range of products to support this including, a fully managed contractor network, specialist National Subsidence Unit and dedicated Building experts to professionally manage construction projects we are well placed to provide a holistic package to meet the needs of Insurers and exceed the expectations of Policyholders.

We continue to deliver expertise to resolve the most complex losses; we have a proven track record for ensuring customer satisfaction. Our staff are trained to the highest standards and we remain the only firm of Chartered Loss Adjusters to have achieved accreditations from the Chartered Insurance Institute in recognition for the quality of our training delivery and material.

Merlin will continue to invest in the best technological solutions to maximise the benefit to Policyholders and Insurers. We have maintained our innovative approach recognising our unique practises can deliver the special ingredient required to provide that reliable and winning touch.

Services

• Household property claims
• Housing Associations and shared ownership
• Mid Net Worth
• High Net Worth
• Risk Surveys
• Subsidence
• Project Management
• Construction Design Management Co-ordination
• Managed Repair Network
• Claims Management
• Client Training