Liability Adjusting
Merlin Liability offers nationwide liability services to insurers, brokers, the Lloyds and London market and self-insured companies. As with all Merlin services we give our clients choice, tailoring our services to meet individual client needs.
Our philosophy is to combine unmatched customer service with technical expertise and teamwork to ensure delivery of a market leading liability adjusting service.
Our team comprises people with extensive liability experience who understand your business and the commercial issues you face. They are a highly skilled group who work together and are open, pragmatic and commercially focused. Our adjusters are supported by office based technicians to drive claims to an early conclusion. This helps to ensure that all claims are proactively handled to settlement giving reduced cycle times and tighter control of indemnity cost.
We have an established market position in the handling, investigation and management of all types of liability claims both personal injury and property damage. We have particular expertise in the construction, national utility, and sport and leisure fields.
Excellent customer service and technical expertise giving our clients a market leading liability adjusting service
Merlin Liability has extensive experience of dealing with the following claims:
- Public Liability
- Employers liability
- Products liability
- Professional indemnity
- Motor
- Environmental
- Audit
- Construction
- Disease
- Major loss
- Catastrophic injury
Liability services are core to Merlin from dedicated bespoke schemes to volume work to major and complex losses. Ours is not a call centre approach, all our clients have access to their designated adjuster and account team, 24 hours a day, who ensure you receive fast and effective handling of your claim. Coupled with this is our tailored and personal approach to service.
Merlin Liability Online
Gclaim is our web based claims system, which provides real time access to individual claim files. We can provide you with online access so that the progress of any claim can be seen quickly and easily
We are also able to supply management information tailored to client specific requirements. Our track record of delivering accurate MI on time, every time, is one we are proud of.
