Complex & Major Loss
Complex and major loss whether commercial or household claims, are handled by highly qualified and experienced adjusters.
Merlin has considerable experience in handling complex and major claims. These cases require proactive and efficient handling and due to the complexity of claims, invariably involve a team of specialists in a number of areas. We have experts in all the relevant areas as well as specialist loss adjusters and surveyors we have engineers, forensic accountants, fraud specialists, and environmental experts. Whatever the team needed, we always appoint a senior adjuster or the most approximately skilled expert to co-ordinate and control the claim. This ensures that at all times the team is properly structured and effective communication is in place both with our internal claims team and with our clients and their policyholders.
Whatever the size or complexity of the loss – consistent service and fast and effective resolution