Household
Merlin’s origins are in traditional loss adjusting, and as a result are experts in household property claims. As an early adopter of in-house surveying services and our own building repair network all elements of our business have a seamless link. Merlin’s Total Claims Management Solution uses the most cost effective, customer-focused route to settle the claim. In the event of a claim requiring loss adjuster services, Merlin’s clients have a designated household property adjuster who is responsible for that claim file from receipt to close.
At Merlin, we know that communication is key, and the adjuster and their claims team ensure that our clients and their customers know exactly what stage their claim is at through regular contact and updates and real time on-line access to claims information.
Our loss adjusters have the right technical skills combined with a commercial approach that enables them to quickly and accurately resolve claims
