Surveying Services
Merlin Surveying Services is the surveying division of the Merlin Group delivering fully project managed surveying services to both insurers and policyholders.
Complex claims need careful management and it is crucial that the right contractors are selected to reduce time and control costs. All our surveyors have significant experience of project managing repairs associated with all perils including, fire, flood, and impact and in addition understand all the functions and roles of the construction teams to ensure a seamless link between all parties involved.
The key to a successful project is to understand all the elements involved. Project managed from start to finish, our surveyors ensure they have a full brief of requirements and then establish the best way forward, whether it be new build or restoration. Customer satisfaction is at the heart of everything we do and we work closely with all stakeholders involved, developing the best and most effective solution.
- Identify the project needs
- Develop the brief
- Co-ordinate the project
- Represent the client
- Deliver on time, within budget and to the highest standards
- Smooth hand over
We have experience in all areas of both household and commercial projects from complete house rebuilds to large commercial properties.
Unrivalled Technology
We use the latest technology, Xactimate, bringing enhanced service and benefits to our clients. Merlin leads the way in technology led solutions and is the first to introduce Xactware to the market.
Xactimate, when incorporated with Merlin’s proven processes:
- Gives accurate scoping and cost initial reserve based upon precise schedules
- Helps reduce delays through easy identification of bottlenecks
- Accurate scoping and costing
- All costs fully transparent
- Up to date cost information
- Project tracking and real time information
Every project is managed by and has the full attention of a dedicated lead surveyor, who is responsible for the delivery of the project – on time and on budget
