Our Clients
Merlin works with insurers and brokers throughout the UK, from small niche organisations to some of the largest and best-known names in the insurance market. Quality, service, and strong client relationships are at the forefront of everything we do. These strong relationships give us the ability to offer our clients the services they need and to deliver the quality and service they expect.
We constantly review and appraise our own performance and hold regular client feedback sessions to see how we are doing, what we have done well and where we could improve.
Choice
We know one size to doesn’t fit all and our Total Claims Management Solution offers a menu of services to suit all our clients’ needs - from First Notification of Loss through to fulfilment.
Reducing Life Cycle and Cutting Indemnity Spend
Our range of claims management solutions is focused on reduced cycle time, total cost of claim and service delivery. We deliver and guarantee reductions in indemnity cost of between 10% and 20% compared to traditional loss adjusting and contractor solutions.
Strong client relationships with a menu of options to suit all our clients needs
